# Cancel your subscription

Cancel a paid plan from the Billing page, keep it until the end of the period you've paid for, and resume it if you change your mind.

To cancel a paid plan, open **Billing**, go to the **Plans & capacity** tab, scroll to **Cancel subscription** and click **Cancel at period end**. Cancelling has no fee. Your paid plan keeps working until the end of the period you've paid for; then your workspace moves to Free, and nothing is deleted. Only the workspace owner can cancel.

1. **Find the cancel card**

   Click your profile picture in the top-right corner and choose **Billing**. Open the **Plans & capacity** tab and scroll to **Cancel subscription**. It's the last card on the tab, and it gives the date your paid access ends.

   The card isn't shown on Free, or once a cancellation is already scheduled.

2. **Choose the project to keep**

   If you have more than one active project, pick one under **Project to keep active on Free**. Free keeps 1 project active, so your other projects become read-only when the period ends. Until you pick one, **Cancel at period end** can't be clicked.

3. **Confirm**

   Click **Cancel at period end**, then **Cancel at period end** again in the box that asks you to confirm. If you have teammates, the box says when they lose access to shared projects; they get it back by themselves when the workspace is on a plan with team seats again. See [What happens to my team if I downgrade, cancel or miss a payment?](/help/account/billing-questions#what-happens-to-my-team-if-i-downgrade-cancel-or-miss-a-payment).

   If **Cancel at period end** still can't be clicked, an earlier billing change hasn't finished: see [Why can't I change my plan right now?](/help/account/billing-questions#why-cant-i-change-my-plan-right-now).

## Resume your subscription

Your paid plan keeps working until the end of the period you've paid for; the **Overview** tab shows the date. Until then, you can click **Resume subscription** under **Subscription details** to keep your plan. It then renews as before.

A change you had scheduled for renewal is called off when you cancel, and resuming doesn't bring it back. To schedule it again, see [Change your plan, project licences or seats](/help/account/change-your-plan-licences-or-seats).

Once the period has ended, there's nothing to resume: your workspace is on Free. See [Upgrade to a paid plan](/help/account/upgrade-to-a-paid-plan).

## What changes when the period ends

Nothing changes until that date. Then your workspace moves to Free: its limits apply, and features it doesn't include switch off. The projects you didn't keep become read-only, and their widgets and Walls of Love stay live for up to 30 days before going offline. Teammates can't open your projects from then on. Nothing is deleted.

- For each of these, and how to bring a project back, see [What happens when you downgrade or cancel](/help/account/plans-upgrades-and-cancelling#what-happens-when-you-downgrade-or-cancel).
- For your team, see [What happens to my team if I downgrade, cancel or miss a payment?](/help/account/billing-questions#what-happens-to-my-team-if-i-downgrade-cancel-or-miss-a-payment).
- For credits you bought, see "If you change plan, cancel or delete your workspace" under [AI credits](/help/account/ai-credits#if-you-change-plan-cancel-or-delete-your-workspace) and [invitation credits](/help/account/invitation-credits#if-you-change-plan-cancel-or-delete-your-workspace).

## Fees and refunds

Cancelling has no fee. It stops your plan from renewing, and it doesn't normally refund the rest of a period you've already paid for. For refunds, see our [refund policy](/refund-policy) and [Can I get a refund?](/help/account/billing-questions#can-i-get-a-refund).

## What happens next

On the **Overview** tab, the card with your plan's name now says when paid access ends, and **Subscription details** shows **Cancellation** as **Scheduled at period end**. The **Cancel subscription** card is gone from **Plans & capacity**.

Cancelling keeps your account, your workspace and everything in it. To delete them instead, see [Delete your workspace and account](/help/account/manage-your-workspace#delete-your-workspace-and-account).

- [Plans and pricing](/help/account/plans-upgrades-and-cancelling)
- [Project is read-only](/help/troubleshooting/project-is-read-only)
- [Find your invoices and update your payment method](/help/account/invoices-and-payment-method)
- [Billing questions](/help/account/billing-questions)