# Choose and order the testimonials on a Wall of Love

Pick a Wall of Love's testimonials by hand or let rules fill it, then set their order and put your best ones first.

A Wall of Love shows the testimonials you choose for it, in the order you set. A new project's wall starts with none chosen, so it's empty until you pick some or let rules fill it. Only the workspace owner and project Admins can edit a wall.

1. **Open the Content tab**

   In your project, open **Wall of Love** in the sidebar and click **Edit** on the wall's card. The builder opens on the **Content** tab, under **Testimonials**, with **Selection Mode** at the top.

   A wall with nothing chosen shows **No testimonials selected** in the preview. On the **Wall of Love** page it's marked **Empty draft**, or **No testimonials** if it's published. A wall can be published before it has any: when you choose testimonials by hand and none is chosen, **Publish** first asks whether to publish the empty wall.

2. **Pick a selection mode**

   - **Curate**: you pick the testimonials. The wall that comes with a new project starts here, and so does one made from the **Blank wall** template.
   - **Auto-sync**: rules keep the wall filled as you approve new testimonials. Walls made from the other templates start here.

3. **Pick testimonials by hand**

   In **Curate**, tick the testimonials you want under **Pick testimonials**. The count under the heading shows how many are selected, and the preview fills in as you tick.

   - To find testimonials, type in the search box, or click **Filters** to narrow the list by **Type**, **Minimum Rating**, **Sources**, tags, **Media** or **Translations**.
   - **Select all** ticks every testimonial the list is showing. Once they're all ticked, it reads **Deselect all**.
   - **Clear**, beside **Select all**, unticks everything. The **Clear** beside **Filters** only resets the filters.

   The list holds approved testimonials only.

4. **Or let rules fill the wall**

   Click **Auto-sync**. If the wall has hand-picked testimonials, confirm with **Use Auto-sync**, or click **Keep Curate** to stay.

   The rules work as they do for a widget; [Fill a widget automatically with auto-sync](/help/display/fill-a-widget-with-auto-sync) explains each one. A wall differs in four ways:

   - **Fewer rules.** **The pool** has **Formats**, **Sources**, **Tags** and **Cap**. **Quality bar** has **Minimum rating** and, on Business, **Translated language**. A wall has no recipes, no Proof Intelligence filters and no **Order & mix** stage: you set its order in the next step.
   - **The cap.** With **No cap**, an Auto-sync wall shows up to 500 testimonials. A cap never drops a featured testimonial: featured ones are counted first, and the others fill the places left.
   - **Hand-picked testimonials stay.** Any testimonial you ticked in **Curate** or added from the inbox is still shown, even if it doesn't pass the rules. Only the cap can leave it out.
   - **The count.** Under **What the stages cost**, **Matched by these rules** counts the testimonials that pass the rules. Click **View all** to list them.

5. **Set the order**

   Under **Order**, a wall has two groups, **Featured** and **Others**, each with a count. Featured testimonials always come first. Pick an order for each group:

   - **Newest first** or **Oldest first**: by the day each testimonial arrived in ReTestimonial. A review you imported today counts as new, even if its card shows an older date.
   - **Random**: a shuffled order.
   - **Custom order**: the order you arrange by hand, in the next step.

6. **Feature your best and arrange them**

   Set **Featured**, **Others** or both to **Custom order**. Once the wall has testimonials, **Reorder Testimonials** appears below; click it.

   - Drag a card by the handle on its left to move it.
   - Drag a card into **Featured** to feature it, or back into **Others** to stop featuring it.
   - **Quick sort** arranges both groups for you, by **Newest first**, **Oldest first**, **Highest rating** or **Lowest rating**. Adjust from there.
   - **Filter**, shown when the wall's testimonials have tags, dims the cards without the tag you choose.

   Click **Save Order**. Your arrangement shows in a group only while that group is set to **Custom order**. A testimonial that joins the wall later goes after the ones you arranged.

   On the wall, a featured testimonial's card is outlined in the wall's accent colour. On the hosted page it also carries a **Pinned** label beside the author's name.

   > **Note:** On an **Auto-sync** wall, **Save Order** keeps every testimonial in the dialog on the wall as if you'd picked it by hand. Each one stays even if it later stops passing the rules.

## Add or feature a testimonial from the inbox

In your inbox, click the heart on a testimonial's card, then a wall's name, to add the testimonial to that wall. Click the name again to take it off. Once it's on the wall, the star beside the name (**Highlight**) moves it into the wall's **Featured** group.

Adding a pending testimonial this way approves it. To add or highlight several at once, see [Act on several testimonials at once](/help/manage/bulk-actions).

## Take a testimonial off a wall

- **Curate:** untick it under **Pick testimonials**.
- **Auto-sync:** change the rules so it no longer passes. The surest rule is a tag: [add one to the testimonial](/help/manage/tag-testimonials) and pick it under **Never** in **The pool**.

A testimonial you added by hand ignores the rules. Click the heart on its card in the inbox, then the wall's name. On an **Auto-sync** wall, that also keeps it off when it passes the rules.

## Going back to Curate

Switching from **Auto-sync** to **Curate** leaves only the testimonials picked by hand. A wall that never had any is empty until you tick some, and if it's published, visitors see it empty too.

## What happens next

- Your changes save as you make them. A draft stays private until you click **Publish** in the top bar; on a published wall, changes go live as they save.
- A wall shows only approved testimonials. Rejecting or archiving one takes it off every wall, and a hand-picked one doesn't come back when you restore it, so tick it again.
- If **Enable Wall of Love notifications** is on under **Notifications** in your project's settings, a customer who submitted through one of your forms and gave an email address gets an email when you add their testimonial to a wall by hand. Testimonials that rules bring in don't send it. See [Set up the emails a project sends](/help/account/set-up-project-emails) for the emails your customers can get.

Related articles:

- [Create and publish a Wall of Love](/help/display/create-and-publish-a-wall-of-love)
- [Design your Wall of Love page](/help/display/design-your-wall-of-love-page)
- [Add custom cards to a Wall of Love](/help/display/add-custom-cards-to-a-wall-of-love), under **Custom Cards** in the same tab
- [Approve, reject and archive testimonials](/help/manage/approve-reject-and-archive)
- [Wall of Love not showing on your website](/help/troubleshooting/wall-of-love-not-showing)