# Create your first project Set up a project for your product or website, see what a new project comes with, and what to do when Create Project is unavailable. A project holds everything for one product, brand or website: its testimonials, forms, widgets and Wall of Love. Most people start with one project. If you signed up from the free widget builder, you already have one, named **My project**: see [Keep the widget you built before signing up](/help/display/keep-a-widget-you-built-before-signing-up). 1. **Start a new project** Go to your **Projects** page and click **New Project**. If you don't have a project yet, the empty page also has a **Create your first project** button. Both open the same form. 2. **Add the details** Enter a **Project Name**. It's the only required field. You can also add a short **Description** and your **Website URL**. ![The Project Details form, with Project Name, Description, Website URL and Create Project](https://assets.retestimonial.com/app-statics/help/shots/projects-new-project-form.4c263231.webp) 3. **Create it** Click **Create Project**. Your new project opens on its **Pending** inbox, which says **No testimonials yet** until one arrives. To get the first one, see [Collect your first testimonial](/help/getting-started/collect-your-first-testimonial). > **Warning:** If you've used all the active projects your plan includes, **Create Project** is unavailable and the page offers **Add project capacity** instead. See [If you can't create a project](#if-you-cant-create-a-project). ## What happens next Every new project comes with a **Wall of Love** page already set up, so you have a place to show your best testimonials from day one. It stays a draft until you publish it: see [Create and publish a Wall of Love](/help/display/create-and-publish-a-wall-of-love). The project also has a default email template for [Smart Invites](/help/collect/smart-invites), which are on Premium and Business. It has no form and no widget yet. In the sidebar, only **Inbox** is open at first. Click another section's name to open it: **Imports** lists what you've brought in from other places, **Collect** has the ways to get testimonials, **Share** the ways to show them, and **Analyze** how they perform. [What is ReTestimonial?](/help/getting-started/what-is-retestimonial) describes each one. ## How many projects you can have The card above the form shows two numbers, as "used / licensed active projects": the projects that are active now in your workspace, and how many your plan keeps active. A [read-only project](/help/troubleshooting/project-is-read-only) isn't counted. - **Without a paid plan**, the card adds "Free includes one active project." Free keeps 1 project active. - **On a paid plan**, each project licence keeps one project active, and the card shows what one more project would add to your bill. One subscription holds up to 100 licences. A project you create always goes into your own workspace: as a teammate, you can't add one to someone else's. [Plans and pricing](/help/account/plans-upgrades-and-cancelling) compares the plans. ## If you can't create a project When every project your plan keeps active is in use, **Create Project** is unavailable and the card shows **Add project capacity**, which opens the **Plans & capacity** tab of **Billing**. If you click **Create Project** before the card has loaded, a message gives the reason instead. ### You're not on a paid plan The message reads "Upgrade to a paid plan to add more projects." Click **Add project capacity**: **Project licences** is already set to two, the project you have and one more. Choose a plan, change the number if you want more, then click **Continue to secure Checkout**. See [Upgrade to a paid plan](/help/account/upgrade-to-a-paid-plan). ### Every licence on your paid plan is in use The message reads "You've reached your … licensed project limit. Add a project licence to continue.", with your number of licences. Click **Add project capacity**: **Project licences** is already raised by one. Click **Review billing change**, then **Confirm and pay**. See [Change your plan, project licences or seats](/help/account/change-your-plan-licences-or-seats). Or [delete an active project](/help/account/delete-a-project) you no longer need, which frees its licence. ### Your workspace is read-only after a failed payment A payment for your plan failed and wasn't fixed in time, so no project can be created, whatever the card shows. The message reads "This workspace is read-only while payment recovery is required. Update the payment method in Billing to continue." Adding capacity isn't the fix: see [Payment failed](/help/troubleshooting/payment-failed). ### It says Failed to create project A **Project Name** can have up to 100 characters and a **Description** up to 500. Shorten them and try again. If it still fails, [contact us](/contact). ## Your project's name and address Two projects can have the same name. Each project also gets an address, its **Project Slug**, made from the name and used in your form and Wall of Love links. If that address is taken or reserved, a number is added to the end. You can change both later: see [Project settings](/help/account/project-settings). ## Next steps - [Collect your first testimonial](/help/getting-started/collect-your-first-testimonial) - [Embed a widget on any website](/help/display/embed-a-widget-on-any-website) - [What is ReTestimonial?](/help/getting-started/what-is-retestimonial)