# Import podcast episodes from Spotify

Paste the link to a Spotify podcast episode and add it as an audio testimonial that plays in Spotify's own player.

When a customer talks about you on a podcast, you can add that episode as a testimonial. You paste the episode's Spotify link, add who is speaking and import it. ReTestimonial keeps the link and the episode's details; the audio stays on Spotify and plays in Spotify's own player.

## Before you start

Copy the episode's link in Spotify. Find the episode, click the three dots next to it (or right-click it), choose **Share** and then **Copy Link**. Spotify explains this for each device in [Share from Spotify](https://support.spotify.com/us/article/share-from-spotify/).

The link must point to one episode, like `https://open.spotify.com/episode/…`. The extra text Spotify adds after a `?` is fine, and so is a language part after `open.spotify.com/`, such as `intl-de/`. A few things don't work:

- Links to songs, albums, playlists and artists. Only podcasts are supported.
- A `spotify:` link. Paste the `https://` link instead.

A link to a whole show (`https://open.spotify.com/show/…`) is accepted too, but a testimonial is usually one episode, so use the episode's link.

1. **Open Media Platforms**

   In your project, open **Media Platforms** under **Collect** in the sidebar. Select the **Podcasts** tab and click **Import Audio**.

2. **Preview the episode**

   Paste the link into **Video or Audio URL** and click **Preview**. ReTestimonial shows the Spotify badge, the episode's image and its title.

   If Spotify doesn't send an image, you see **No thumbnail available**, and you can upload your own image instead.

3. **Add who's speaking**

   Fill in **Customer Name**; it's required. **Email (optional)**, **Company (optional)**, **Job Title (optional)** and **Rating (optional)** are up to you. Spotify doesn't tell ReTestimonial who the customer is, so these come from you.

4. **Import it**

   Choose a **Status**: **Pending** (the default) or **Approved**. Tick **Approve & add to Wall of Love** to approve it and add it to your project's default Wall of Love in one go; **Status** switches to **Approved** when you tick it. Then click **Import Audio**.

## What happens next

The episode appears on the **Podcasts** tab of **Media Platforms**, marked **Audio**; click **Spotify** above the list to see only Spotify episodes. It's in your inbox too, under **Approved** or **Pending**, depending on the status you chose. It's listed under **All Imports** in the sidebar as well.

The episode's title becomes the testimonial's text. To change the title, image, customer details or rating later, open the menu on its card and choose **Edit**. **View on Spotify** opens the episode on Spotify.

In widgets and on your Wall of Love, the testimonial shows the episode's image. When a visitor presses play, Spotify's player plays the episode.

## Good to know

- **An episode plays from the beginning.** There's no start or end time to set for Spotify.
- **An episode Spotify can't find.** When Spotify says the episode is private or gone, the dialog shows **This episode or track is private or restricted** or **Episode or track not found - it may have been deleted or the URL is invalid**, and there's nothing to import. Check the link on Spotify.
- **Yellow warnings.** If Spotify doesn't answer in time, the preview shows a warning such as **Request timed out**, and the title may read **Spotify Audio**. You can still import, so open the link on Spotify first to check it's the right episode.
- **An episode is imported once per project.** Importing the same episode again shows **This episode or track has already been imported to this project.**, whatever comes after the `?` in its link.
- **Wrong kind of link.** A link ReTestimonial doesn't recognize shows **Unsupported link. Paste a YouTube, Vimeo, Loom, Wistia, Vidyard, Spotify, Apple Podcasts or SoundCloud link.**
- **Import access.** Only teammates with import access see **Import Audio**.

## Plan limits

Importing from Spotify isn't limited to a plan. Each episode is a link, so it counts toward the same limit as your written and audio testimonials, not toward your video testimonial limit: that one is for videos customers record or upload.

- **Free**: 10 written, audio and linked media testimonials across your workspace.
- **Pro**: unlimited.
- **Premium**: unlimited.
- **Business**: unlimited.

Archived, rejected and spam testimonials don't count. At the limit, the import stops with a message that names it; see [Plans and pricing](/help/account/plans-upgrades-and-cancelling).

## Next steps

- [Import video and audio from other platforms](/help/import/video-and-audio-imports)
- [Import episodes from Apple Podcasts](/help/import/import-from-apple-podcasts)
- [Approve, reject and archive testimonials](/help/manage/approve-reject-and-archive)
- [Create and publish a Wall of Love](/help/display/create-and-publish-a-wall-of-love)