# Edit a testimonial

Fix a testimonial's text, update the author's details, date and images, correct a video transcript and change its tags.

You can correct a testimonial's words, update who wrote it and change the details shown with it. Everyone on the project except Viewers can edit testimonials.

1. **Find the testimonial**

   In your project's sidebar, open **Pending**, **Approved** or **Archived** and find the testimonial. In a long list, [filters and search](/help/manage/filter-search-and-saved-views) help.

2. **Open the edit window**

   Click **Show more** on its card, then **Edit**. Depending on the testimonial's type, the window is called **Edit Testimonial**, **Edit Video Testimonial** or **Edit Audio Testimonial**.

   ![An approved testimonial's card, expanded, with its action row outlined: Tags, Share, Edit, AI, Delete and More](https://assets.retestimonial.com/app-statics/help/shots/inbox-card-actions.3c59ff98.webp)

3. **Make your changes**

   The window has these fields:

   - **Name**, **Testimonial title** (a short headline) and **Title and company**.
   - **Testimonial**, for a text testimonial: its words. The toolbar above them highlights, bolds, italicizes, underlines or links the text you select.
   - **Update avatar** and **Company logo**: click **Choose** to upload an image, or switch to **URL** to add one from a link. The X on the picture removes it.
   - **Company link**, **Social profiles** and **Read more link**, plus **Attached image** for a text testimonial.
   - **Date**: the date shown with the testimonial.
   - **Custom Fields**, when your project has any. Changing their values needs Pro, Premium and Business.

   For a video recorded in a form or uploaded to ReTestimonial, **Thumbnail** sets its cover image: pick a frame, such as **Start** or **Middle**, or click **Custom** to upload your own.

   Under **Rating**, click a star to change the rating, and switch **Show rating** off to keep the stars but hide them on your widgets, walls and share page. The author's email isn't in the edit window, and you can't swap the video or audio file itself.

   ![The Edit Testimonial window, with the name, text, avatar, company, image, link and date fields and the Apply button](https://assets.retestimonial.com/app-statics/help/shots/inbox-edit-dialog.a058f4d3.webp)

4. **Save**

   Click **Apply**. **Name** and any custom field marked with \* must be filled in. If saving fails, see [Can't approve, edit or delete a testimonial](/help/troubleshooting/cant-change-a-testimonial#saving-an-edit-fails).

## Correct a video transcript

In **Edit Video Testimonial**, under **Transcript**, click **Edit transcript**. Click a word to change it, then press Enter to keep the change or Esc to undo it. Highlighted words are ones the transcript may have misheard. Click **Save all transcripts** when you're done. Your corrections are used for the video's captions.

After you've edited a transcript, **Regenerate transcript** appears at the top of the **Edit Transcript** window. It brings back the original and discards your corrections. To delete the transcript, click **Remove transcript**, then **Apply**.

If the window says the transcript is being generated, check back in a few minutes. Videos added from a link to another site, such as YouTube, have no **Transcript** or **Thumbnail** section.

## Change tags

Tags aren't in the edit window. Click **Show more** on the card, then **Tags**, and tick or untick tags. Each change saves straight away. To create tags, open **Options** above the list and choose **Manage tags**.

## Imported reviews

You edit a review imported from a review platform the same way, from **Pending**, **Approved** or **Archived**. The **All Imports** view has no **Edit**.

Syncs from a connected review platform only add reviews that aren't in your project yet, so they don't undo your edits. Re-importing a file with **Update existing by source URL** turned on does replace a matching testimonial's details with the file's values.

## What happens next

- Editing doesn't change a testimonial's status. A pending testimonial stays in **Pending** until you approve it.
- Once it's approved, your widgets and Wall of Love pages show the new version within a few minutes, with no new embed code. Its share page is updated too.
- **Translations**, at the top of the edit window, holds the testimonial's text in other languages. It's available on Business.

## Next steps

- [Approve, reject and archive testimonials](/help/manage/approve-reject-and-archive)
- [Filter and search your inbox](/help/manage/filter-search-and-saved-views)
- [Customize a widget](/help/display/customize-a-widget)