# Translate testimonials

Translate testimonials by hand or with AI, one at a time or in bulk, and show them in your visitors' language on widgets and Wall of Love pages.

Give your testimonials translated versions, then let your widgets and Wall of Love pages show each visitor the version in their language. Translations are part of Business. Everyone on the project except Viewers can add them.

1. **Open a testimonial's translations**

   In **Pending** or **Approved**, click **Show more** on the testimonial's card, then **Edit**. At the top of the edit window, click **Translations**.

2. **Add a language**

   Click **Add language** and pick one. The row at the top shows **Original** and each of the testimonial's languages; one you haven't saved yet says "(unsaved)".

3. **Translate it**

   - **With AI:** click **AI translate**. The testimonial, its title, **Author title**, **Company** and any **Short Text** or **Long Text** custom fields are translated and saved straight away, marked **AI translated**. Each language uses an AI credit, which comes back if the translation fails. AI needs written text, so a video with no written testimonial can't be translated this way.
   - **By hand:** fill in **Translated testimonial**, **Testimonial title**, **Author title**, **Company** and any custom field boxes, then click **Save translation**. A box you leave blank shows the original.

   You can also correct an AI translation and click **Save translation**. It then counts as your own: **AI translate** warns that it will overwrite it, and bulk translation never changes it.

4. **Turn translations on for a widget**

   In the widget builder, open the **Settings** tab and click **Translations & texts**. Under **Show testimonials in**, change **Original language** to:

   - **Visitor's language**: the language of the page the widget is on (its `<html lang>`), or else the visitor's browser language.
   - **One fixed language**: every visitor sees the language you pick.

   ![The widget builder's Settings tab with Translations & texts open: the three choices under 'Show testimonials in' are outlined, and 'Original language' is selected](https://assets.retestimonial.com/app-statics/help/shots/widgets-translations-setting.5926df79.webp)

   **Translation coverage** then shows how many of the widget's testimonials have a translation in each language. One without a translation shows its original text.

   To force a language on one page, add `data-language="de"` (with your language's code) to the widget's embed `<div>`.

5. **Turn translations on for a Wall of Love**

   In the wall builder, open the **Hosted Page** tab and switch on **Translations**, under **Found & shared**. Choose **Auto-detect**, which matches the visitor's browser language on the hosted page (in an embed, the host page's `<html lang>` comes first, then the browser language), or **Fixed language** and pick one. Switch on **Language selector** to let visitors of the hosted page pick a language themselves.

   The tab says **Hosted page only**, but this setting applies to the wall's embed too.

   ![The wall builder's Hosted Page tab with the Translations row open: its switch, Auto-detect and Fixed language, the note that the setting also applies to the wall's embed, and the Language selector switch](https://assets.retestimonial.com/app-statics/help/shots/wall-translations-row.0b4cbad0.webp)

## Which version visitors see

- A testimonial with no translation in the visitor's language shows the original, and so does any box you left blank.
- A regional language falls back to its main one: a visitor using Portuguese (Brazil) sees your Portuguese translation when there's no Portuguese (Brazil) one.
- On the hosted wall, add `?lang=de` to the link to open it in one language, or `?lang=original` to show the original. A wall's embed code takes `data-language` too, like a widget's.
- Share pages always show the original text, and the words spoken in a video aren't translated.

To check a language in the widget builder, pick it in the language menu above the preview. The menu in the **Preview** window also shows how many of the widget's testimonials have that translation, such as **7/10 translated**.

## Translate many testimonials at once

1. In **Pending** or **Approved**, select the testimonials. To find the ones without a translation, filter by **Translations** and choose **Not translated** first; **Select all** in the selection bar includes every match.
2. Open the menu at the end of the selection bar and click **Translate**.
3. In **Translate testimonials**, click **Add language** for each language you want.
4. Leave **Skip already-translated** on to skip languages a testimonial already has. With it off, AI translations are done again and use credits again. Translations you wrote or corrected are never overwritten.
5. Click **Translate**.

![The Translate testimonials dialog with French and Spanish added, Add language, Skip already-translated switched on, and the outlined line 'Up to 4 AI credits (1 per testimonial per language)'](https://assets.retestimonial.com/app-statics/help/shots/inbox-bulk-translate-dialog.ec59b593.webp)

The dialog shows the most credits the run can use: one per testimonial per language. It runs in the background: the list shows "Translating…" with how many remain, and a message tells you when it's done. Spam and testimonials with no written text are skipped. For how credits work, see [AI credits](/help/account/ai-credits).

## Translate the widget's own words

Widgets have built-in words, such as "Read more", dates and navigation labels. In the widget builder's **Settings** tab, open **Translations & texts** and click **Edit** beside **Widget texts**:

- **Default** rewords them for every language. Available on Pro, Premium and Business.
- **Add language** sets the wording for one language, on Business. **AI translate texts** fills in that language for an AI credit. A box you leave blank uses the default.

A language's wording shows only while **Show testimonials in** is set to **Visitor's language** or **One fixed language**.

## Change or remove a translation

Open **Translations** again and click the language. Edit it and click **Save translation**, or click **Delete** to remove it.

If your plan no longer includes translations, your saved translations are kept and you can still view or delete them, but widgets and walls show the original text.

## What happens next

Widgets and walls with translations turned on show new and changed translations without new embed code.

- In the inbox, the **Translations** filter finds testimonials by language, or with none.
- In auto-sync, **Translated language** keeps only testimonials translated into the languages you pick. See [Fill a widget with auto-sync](/help/display/fill-a-widget-with-auto-sync).
- [Edit a testimonial](/help/manage/edit-a-testimonial)
- [Customize a widget](/help/display/customize-a-widget)