Review and export imported content
See everything you've imported in one list, filter it by source, approve or archive items in bulk and download them as a CSV file.
All Imports lists every testimonial you've imported into a project, from review platforms, social posts, video and audio platforms and files, on one page called Imported Content. Use it to check what each source brought in, approve or archive items in bulk, and export them as a CSV file. Everyone on the project can open it; what you can change depends on your role.
Open All Imports
In your project's sidebar, click All Imports under Imports. If the section is closed, click Imports to open it. The header shows how many items the page holds and how many sources they came from.
Choose a source
The tabs under the header start with All, then one tab for each source you've imported from, with its count. File imports have their own tabs: CSV Import, Spreadsheet Import, JSON Import and Paste Import. Past the first six tabs, the rest are under More.
Narrow the list
- Type in the search box to find an author's name or words in the text.
- The status menu starts on Active, which shows pending and approved items and hides rejected ones. Choose Pending, Approved, Rejected or All statuses to change that.
- The rating menu shows All ratings, or one rating such as 5 stars.
When you open the page from a Google location, such as a notification about its new reviews or a button under Orphaned Google Reviews, only that location's reviews are listed. Click Clear location filter to see the rest.
The tab and filters are part of the page's address, so you can bookmark a filtered list.
Approve, archive or delete items
Tick the checkbox on each item you want, or tick Select all above the list to select every item loaded so far (more load as you scroll down). A bar appears with Approve, Archive and Delete. If the action isn't allowed, for example because of your role, a message says why.
To act on one item, open the menu (three dots) on its card. Depending on the item's status, it has Approve, Reject, Archive and Delete. When the item is a review with a link to the original, the menu also opens it there, for example View on G2.
Delete is permanent, and a review imported from a review platform can't be imported again afterwards. The only check is one confirmation from your browser, however many items you've ticked. To take items off your site and keep them, use Archive. See What happens next.
Export a CSV file
Click Export CSV at the top right. The file holds every item that matches the tab and filters you've chosen, not only the ones loaded on screen. If you've ticked items, only those are exported. Its columns are Author, Rating, Content, Status, Source and Date. A value that starts with =, +, - or @ begins with an apostrophe in the file, so a spreadsheet shows it as text instead of running it as a formula.
The file holds imported content only. Testimonials that came in through your forms or invites aren't on this page, so they aren't in the file.
What happens next
The items on this page are the same testimonials as in your inbox, not copies, so every change shows there too.
- Approve moves an item to Approved, where your widgets and Wall of Love pages can pick it up.
- Archive moves it to Archived, and it leaves this page. It's taken off every Wall of Love page and keeps its tags. You can restore it from Archived.
- Reject archives it, as Reject does in the inbox: it moves to Archived and leaves this page. You can restore it from Archived.
- Delete asks you to confirm, then deletes the item permanently. This can't be undone. What you can import afterwards depends on where the item came from:
- A review that Import, Sync or auto-sync brought in from a review platform can't be imported into the project again, even after you disconnect and reconnect its listing. Deleting it doesn't give back your monthly import allowance for that platform either (see Limits). To show it again, add it yourself: see Add a testimonial by hand.
- A social post, a video or audio link, or a row from a file can be imported again once its testimonial is deleted. For files, see Import the same file again.
To take an item off your widgets and Wall of Love pages and keep it, use Archive instead of Delete.
Testimonials in Archived or Spam aren't listed here.
Edit an item or add it to a Wall of Love page
This page has no Edit. To change an imported testimonial's text or details, open it in Pending or Approved, as described in Edit a testimonial.
To show it on a Wall of Love page, use the heart button on its card in Pending or Approved, and pick the page.
Pin a source to the sidebar
Click the pin beside a source's tab (Pin to sidebar). The source then appears under Imports, above All Imports, with its count, and opens this page on its tab. You can pin up to three sources. Pins are saved for the project, so your teammates see them too. Click the pin again (Unpin from sidebar) to remove one.
Viewers can browse and filter this page. Members can also approve, reject and archive items. Only the workspace owner and Admins can delete items, export a CSV, pin sources and add testimonials to a Wall of Love page.
Next steps
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Import tracks from SoundCloud
Paste a SoundCloud track link to import it as an audio testimonial that plays in SoundCloud's own player in your widgets and on your Wall of Love.
Add a testimonial by hand
Type in a testimonial a customer sent you, with a rating, a photo and images, and find it in Pending once it's saved.