How can we help?
Guides and answers for collecting, managing and showing testimonials with ReTestimonial.
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Getting started
Learn what ReTestimonial does and set up your first project.
Collect
Gather testimonials from your customers with forms and video.
- Ways to collect testimonials
- Build a collection form
- Add questions, ratings and required answers
- Collect negative feedback privately
Import
Bring in the testimonials and reviews you already have.
- Review and export imported content
- Import testimonials from CSV, Excel or JSON
- Import file columns and formats
- Undo or re-run a file import
Manage
Review your testimonials and decide which ones go live.
- Add a testimonial by hand
- Approve, reject and archive testimonials
- Filter and search your inbox
- Save and share inbox views
Display
Show your testimonials with widgets, your Wall of Love and share pages.
- Choose a widget type
- Customize a widget
- Choose which testimonials a widget shows
- Fill a widget automatically with auto-sync
- All 5 articles
Create
Turn testimonials into social videos and images to share anywhere.
Insights
See how your testimonials perform and where you're missing proof.
- Testimonial insights
- Read your widget analytics
- Read your video analytics
- Find missing proof with Proof Gap Autopilot
Integrations and domains
Connect ReTestimonial to your other tools, and serve it from your own domain.
- Send widget events to Google Analytics 4 and Google Tag Manager
- Use your own domain for forms and your Wall of Love
- Webhooks
- Set up a project webhook
Account and billing
Your plan and billing, your team, your workspace and account, and project settings.
- Plans and pricing
- Upgrade to a paid plan
- Change your plan, project licences or seats
- Cancel your subscription
Troubleshooting
Fix common problems with widgets, videos, emails and imports.
- Widget not showing on your website
- Widget looks different on your website
- Video testimonial still processing
- Emails not arriving
Popular guides
Latest updates
View the changelog- A clearer widget Settings tab, a Share menu for walls, and 56 fixesA clearer widget Settings tab, one Share menu for a Wall of Love, gift card emails you can send again, import results you can reopen, and 56 fixes.
- Form answers in the inbox, redesigned emails, and 64 fixesForm answers in the inbox, photos and attachments kept from your forms, redesigned emails, and 64 fixes.
- Real pictures of your widgets and wallsReal pictures of your widgets and walls, redesigned Widgets and Wall of Love pages, builder reviews that follow you into your account, and one fix.