Import videos from Vidyard
Paste a Vidyard sharing link to add the video as a testimonial that plays in Vidyard's own player on your widgets and Wall of Love.
If a customer's video testimonial lives in Vidyard, you can add it to ReTestimonial by pasting its link. The video stays on Vidyard and plays in Vidyard's own player wherever you show it. Importing from Vidyard works on every plan, within your plan's testimonial limit (see "Plan limits" below).
Copy the video's link in Vidyard
In Vidyard, select Share next to the video in your library, then Copy link. Vidyard's guide How to share a link to your video explains this, and how to copy a link from its browser extension. The link starts with https://share.vidyard.com/watch/.
Open Media Platforms
In your project, open Media Platforms under Collect in the sidebar and click Import Video.
Preview the video
Paste the link into Video or Audio URL and click Preview. ReTestimonial shows the video's thumbnail and title under a Vidyard badge.
If Vidyard sends no thumbnail, the preview says Vidyard didn't return a thumbnail for this video. Add your own just below it: click Upload, then Choose thumbnail image, or click URL, paste a link to an image and click Add.
Add the customer's details
Type the customer's name in Customer Name; it's required. Email (optional), Company (optional), Job Title (optional) and Rating (optional) are up to you.
A Vidyard video always plays from the beginning.
Import it
Under Status, keep Pending, the default, to review the video before you show it, or choose Approved. Tick Approve & add to Wall of Love to approve it and add it to your project's default Wall of Love in one go; Status switches to Approved when you tick it. Click Import Video.
Which links work
A link works when it opens a single video on Vidyard's own sharing page:
https://share.vidyard.com/watch/…, the link Copy link gives you;https://video.vidyard.com/watch/….
Vidyard can also host sharing pages on a hub subdomain or on your own domain (Set up a sharing page for your videos). ReTestimonial doesn't accept those links, or play.vidyard.com player links. They fail with Unsupported link. Paste a YouTube, Vimeo, Loom, Wistia, Vidyard, Spotify, Apple Podcasts or SoundCloud link., even though Vidyard is supported, so copy the video's share.vidyard.com link instead.
Copy the plain link, not one you shared with recipients' email addresses: Vidyard adds a token to those links that identifies the recipient when the video is watched.
What's imported
- the video's title, which is also saved as the testimonial's text (Vidyard Video when Vidyard sends no title);
- its thumbnail, or the one you added;
- the link to the video on Vidyard;
- the name, details, rating and status you entered.
ReTestimonial doesn't read the customer from Vidyard, so you type their name yourself. It doesn't copy the video either: the video plays from Vidyard, in Vidyard's player, in your dashboard, your widgets and your Wall of Love. Keep it available on Vidyard.
If the preview warned This video may have embedding disabled., your widgets and Wall of Love can't play the video, and the video's card on Media Platforms says so. After you allow embedding on Vidyard, open the card's menu and choose Check embedding again.
After the import
The video appears on the Media Platforms page: open the Enterprise tab and choose the Vidyard filter. It's in your inbox too, under Approved or Pending. It's listed under All Imports in the sidebar as well.
Click a video's thumbnail to play it. The menu on its card has View on Vidyard, Edit and Delete. Edit changes the thumbnail, the Video Title shown on the card, the customer's details and the rating; click Save Changes when you're done.
If the import doesn't work
- This video has already been imported to this project: each link can be imported once per project. If you can't find the video on the Media Platforms page, check Archived and Spam in your inbox.
- This video is private or restricted or Video not found - it may have been deleted or the URL is invalid: Vidyard didn't return the video. Check the link, and check that anyone with the link can watch the video.
- Only HTTPS URLs are allowed or Please enter a full link starting with https://: paste the whole link, starting with
https://. - Author name is required: fill in Customer Name.
- Too many requests. Please wait a moment and try again.: wait a minute, then try again.
- A message about how many written, audio and linked media testimonials your plan allows: you've reached the limit below.
Only the workspace owner and teammates with the Admin role see Import Video.
Plan limits
An imported Vidyard video is a link, so it counts toward the same limit as your written and audio testimonials, not toward your video testimonial limit: that one is for videos customers record or upload. Rejected, archived and spam testimonials don't count. When you reach the limit, the import stops with a message suggesting an upgrade.
- Free: 10 written, audio and linked media testimonials across your workspace.
- Pro: unlimited.
- Premium: unlimited.
- Business: unlimited.
See Plans and pricing to change your plan.
Next steps
Was this page helpful?
Import videos from Wistia
Paste a Wistia video's link to import it as a video testimonial that plays in Wistia's own player on your widgets and Wall of Love.
Import podcast episodes from Spotify
Paste the link to a Spotify podcast episode and add it as an audio testimonial that plays in Spotify's own player.