Account and billing
Your plan and billing, your team, your workspace and account, and project settings.
Plans and billing
Choose, change or cancel your plan.
- Plans and pricingCompare the four plans and their prices, and see how project licences, team seats and the Billing page work and what a downgrade changes.
- Upgrade to a paid planMove your workspace from Free to a paid plan on the Billing page, with the billing cycle, project licences and team seats you choose.
- Change your plan, project licences or seatsMove to another plan or billing cycle, or add or remove project licences and team seats, and see which changes apply now and which wait for renewal.
- Cancel your subscriptionCancel a paid plan from the Billing page, keep it until the end of the period you've paid for, and resume it if you change your mind.
- Find your invoices and update your payment methodOpen the secure billing page from the Overview tab of Billing to see your invoices and receipts and to update your payment method.
- Plan limitsWhat each plan allows for testimonials, forms, imports, widgets, invites, seats and AI credits, what counts toward a limit, and where to see your usage.
- Buy and manage AI creditsHow many AI credits your plan includes, what a credit pack costs, how to buy one or set credits aside for a project, and what uses them.
- Buy invitation creditsBuy a pack of invitation credits on the Billing page to keep sending Smart Invites after a project's monthly allowance is used up.
- Billing questionsShort answers about changing or cancelling your plan, refunds, invoices, team seats, credit packs, taxes and the currency you pay in.
Team
Invite people to your workspace and choose what they can do.
Workspace and account
Your workspace, your profile and sign-in, notifications, and security and privacy questions.
- Manage your workspaceRename your workspace, add a logo, see who's on your team, find workspaces you've joined, and delete your workspace and account.
- Update your profile and sign-in securityChange your name and photo, set or change your password, turn on two-step verification, connect Google and sign out other devices.
- Manage your notificationsRead and clear notifications from the bell, see what each one is about and who gets it, and choose which ones you get for each project.
- Security and privacy questionsShort answers on where your data is kept, who processes it, sign-in security, team access, and deleting and exporting your data.
Project settings
A project's name and address, fonts, branding, and deleting it.
- Project settingsOpen a project's settings, see what each tab is for, and change the project's name, address, logo and video embed colour.
- Use your own fontsAdd Google fonts or upload your brand's font files to a project, then pick them in the widget builder and the image editor.
- Remove ReTestimonial brandingHide the "Powered by" badge on your widgets, Walls of Love and forms, and choose whether share pages and video embeds show one.
- Set up the emails a project sendsChoose who gets the new testimonial email, switch the emails your customers get on or off, and rewrite them, for a project or for one form.
- Check whether an email was sentOpen a project's email log to see each email it sent recently, who it went to, and whether it was delivered, delayed or blocked.
- Delete a projectPermanently delete a project with its testimonials, widgets, forms and files, and what to save or move out before you do.